What the room
is really asking
The clothes you wear and how eloquently you talk don't decide it. A great idea can come from anywhere, and anyone can make the words count. An angel, a venture fund and your own family each listen for something different, yet most pitch advice is written as if they were the same person. This page is what TOM knows about each room: the question underneath, what gets you eliminated, and what to lead with. Pick your room on the other side and TOM weighs your pitch accordingly.
Investors eliminate before they weigh
In a study of 150 televised pitches and 750 investor interactions, every pitch carrying one fatal flaw was rejected (134 out of 134) and every pitch without one advanced. Investors don't add your strengths up. They look for the one thing that lets them stop listening.
So TOM checks the gate first. You're out before anyone weighs anything if there's no clear claim, no evidence for that claim, no ask where the room expects one, or no reason why you're the one to do it. In the longer rooms, leaving out the alternative rules you out too; in The Office, TOM checks whether you name it and counts it toward your score. TOM tells you before it shows you a score. The five screen-outs, one by one.
Maxwell, Jeffrey & Lévesque, Journal of Business Venturing 26(2), 2011.
Practise the questions as well as the pitch
Across 1,857 investor questions to 189 startups, founders asked “how will you win?” raised about seven times more than founders asked “how will you not lose?”, for the same companies, framed differently. The founders who did best took a defensive question and answered it with the upside. In a controlled experiment that alone doubled the money offered.
So practise the answers as well as the minute. When the question is about risk, downside or what could go wrong, answer first with where you're taking the company, and then with how you reduce the risk. If you only talk about reducing the risk, it can sound as if you're backing away.
Kanze, Huang, Conley & Higgins, Academy of Management Journal 61(2), 2018.
We've left out the names of specific funds and programmes. What follows is where their published criteria, their partners’ own writing and the research agree.
Angel investor
Evidence: strong. Angel-group guidance and accelerator partner writing converge; the disqualification study above was run on angels.
Venture capital
Evidence: strong. Partner essays, deck-reading data and the rubric-grounding study all point the same way.
Private equity
Evidence: medium. Mostly advisor-side and broker-side writing, consistent across sources, little peer-reviewed work.
Corporate or strategic
Evidence: strong. Corporate venturing practitioners publish their conversion data, and it is unflattering.
Family office
Evidence: thin. Industry reports and family-office advisors, consistent but not studied.
Friends and family
Evidence: this room is documented from the founder’s and the lawyer’s side, which is the side that gets hurt.
It doesn't count your ums
Many speaking tools do, because filler words are easy to count. We have found no study showing that they cost anyone money. TOM does not score a metric it cannot cite. If you're saying “um” a lot, it usually means you're under-rehearsed. Rehearse until the next sentence comes without reaching for it.
It doesn't score your face, your voice or your confidence
We left these out on purpose. The research on eye contact and body language points the wrong way, and the measurements are less accurate for some speakers than others. TOM reads what you said. Delivery is compared only to your own previous attempt, never to anyone else.
It doesn't reward passion
Displayed passion predicts money in crowdfunding. In front of professional investors it does not; perceived preparedness does, and enthusiasm with little behind it can come across as a sales act. TOM calls that gap the polish penalty, and it tells you when a smooth performance is carrying a claim that can't bear the weight.
- Say what it is in one sentence a stranger could repeat. If they can't repeat it, it didn't land.
- Make one claim and hold it the whole way through. Describe three companies in one breath and they'll remember none of them.
- Give the listener one thing to picture, and come back to it. An image you use once is easily forgotten.
- Where you'd reach for an adjective, use something specific the listener could check.
- Leave out anything that wouldn't survive a quick check. One claim like that makes the listener doubt the rest.
- Name the alternative, whether that's a rival, the status quo or doing nothing. “No competitors” tells them you haven't looked.
- Say why you, of all people. Leave the résumé out and give them the specific thing that makes this yours.
- If the room permits an ask, make one, and make it a range you can defend rather than a point.
- Finish before they're ready for you to stop, and use the last few seconds to invite their next question.
- Rehearse aloud one full run for every minute you will speak. Under-rehearsal is the delivery fault the sources agree on most.
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